Wednesday, June 29, 2011
NO RESPONSE FROM DSS: LETTER TO THE EDITOR OF THE POST AND COURIER
The following letter appeared in the Post and Courier.
____________________________________________________
On June 10 at 1:29 p.m. I placed a call to the local Charleston Child support agency to reach a case worker whom I have attempted to reach 21 times since March with no success. Two years ago I paid the fee to receive assistance in obtaining child support for my grandchildren. On March 3, a Cincinnati court passed a judgment against the non-custodial parent and awarded support.
Details had to come from the Charleston office. So I made multiple attempts to reach them. Last week I sent a letter to them after receiving a request for paperwork that had been filled out five times. I returned it with a letter informing them I had received no information from the March 3 hearing. I received that information via mail one week later. To date I have yet to receive the payments. I challenge anyone to try to reach someone at this agency. Just call 953-9400 and follow the prompts. Good luck.
Connie Scott
Claussen House Drive
Edisto Island
http://www.postandcourier.com/news/2011/jun/29/letters-to-the-editor/
Details had to come from the Charleston office. So I made multiple attempts to reach them. Last week I sent a letter to them after receiving a request for paperwork that had been filled out five times. I returned it with a letter informing them I had received no information from the March 3 hearing. I received that information via mail one week later. To date I have yet to receive the payments. I challenge anyone to try to reach someone at this agency. Just call 953-9400 and follow the prompts. Good luck.
Connie Scott
Claussen House Drive
Edisto Island
http://www.postandcourier.com/news/2011/jun/29/letters-to-the-editor/
Labels: Child Support, Child Support Collection, Institutional Mismanagement, Problems at DSS
